Definitions and key terms
To help explain things as clearly as possible in this Return & Refund Policy, every time any of these terms are referenced, are strictly defined as:
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to SoftwareBoy Shop, that is responsible for your information under this Return & Refund Policy.
- Customer: refers to the company, organization or person that signs up to use the SoftwareBoy Shop Service to manage the relationships with your consumers or service users.
- Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit SoftwareBoy Shop and use the services.
- Service: refers to the service provided by SoftwareBoy Shop as described in the relative terms (if available) and on this platform.
- Website: SoftwareBoy Shop’s site, which can be accessed via this URL: https://softwareboy.studio/
- You: a person or entity that is registered with SoftwareBoy Shop to use the Services.
Return & Refund Policy
Thanks for shopping at SoftwareBoy Shop. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
If there’s something wrong with the product/service you bought, you have 1 week to issue a refund and return your product/service.
If you would like to return a product, in case the product/products are damaged or faulty, if we find any damage that are not due to the process of shipping on the product we will cancel your refund immediately.
We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
SoftwareBoy Shop is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
By using our website, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.
Changes To Our Return & Refund Policy
Should we update, amend or make any changes to this document so that they accurately reflect our Service and policies. Unless otherwise required by law, those changes will be prominently posted here. Then, if you continue to use the Service, you will be bound by the updated Return & Refund Policy.
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.
- Via Email: email@example.com
- Via Phone Number on Messages or Whatsapp: +39 3315628135
- Via this Link on my Instagram: https://www.instagram.com/softwareboy_/